Refund Policy

Customer satisfaction is important to us.

Please review our refund policy before making a purchase.

Order Cancellation

Orders may be cancelled before shipment.

If an order has already been processed or shipped, cancellation may no longer be available.

Returns

Products may be returned only if they are unused, unopened, and in their original packaging.

Return requests should be submitted within 14 days of delivery.

Customers are responsible for return shipping costs unless the return is caused by our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

• Order Number
• Photos of the product
• Photos of the package
• Description of the issue

Our support team will review the case and provide an appropriate solution.

Refund Processing

Approved refunds will be issued using the original payment method.

Processing times may vary depending on your payment provider.

Non-returnable Items

Certain limited edition, clearance, customized, or special-order products may not be eligible for return unless they arrive damaged or defective.